Refund Policy

Refund Eligibility

A refund may be considered in the following situations:

• Your payment was successfully completed, but the order was not created because of a technical problem.
• DhakaPanel.com is unable to provide the purchased service.
• An order is cancelled by DhakaPanel.com before the service is delivered.
• A duplicate payment was made for the same order.

Approved refunds may be credited to your DhakaPanel.com account balance or returned through the applicable payment method, depending on the circumstances and payment provider.

Important Information

• Orders that have already been successfully completed are generally not eligible for a refund.
• Refunds may not be available for incorrect links, usernames, or other information provided by the customer.
• A refund cannot normally be requested simply because a customer changes their mind after an order has started.
• Refund requests may be reviewed before approval.
• Processing times for refunds may vary depending on the payment provider.

How to Request a Refund